Unless otherwise defined, capitalised terms used throughout this document have the meanings stated below:
“Cookie” means the small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser “Company” means Vochlea Music Ltd.
“Dubler” means the Dubler Studio Kit software.
“EULA” means the End-User License Agreement.
“Product” means the Dubler Studio Kit Software.
“Session Cookie” are temporary Cookies that are used during the course of your visit to the Site, and they expire when you close the web browser.
“Software” means the Dubler Studio Kit Software.
“Third Party Cookies” mean Cookies set by third-party service providers to our website.
“Training Data” means the discrete data collected when training a new trigger or when recording input pitch for note fixing using the note collector.
“Usage Data” means personal and technical information relating to the use of the Software.
“User” means you, the user of the Product, Site or Services. “Vochlea” means Vochlea Music Ltd.
Provided you comply with the Terms of this EULA, Vochlea grants to you a personal, non-exclusive, non-transferable, revocable right to access and use the Software subject to conditions and restrictions.
When visiting the Site, we will not collect any personal information about you unless you provide it to us voluntarily. We may log information using “Cookies”.
What are Cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “Session Cookie”) or for multiple repeat visits (using a “Persistent Cookie”).
Cookies ensure a consistent and efficient experience for you while visiting our Site or using our Products.
Cookies may be set by our Site, or by third parties, such as those who serve content or provide advertising or analytics services on the Site (“Third Party Cookies”). These third parties can recognise you when you visit our website and also when you visit certain other websites.
What type of cookies do we use and what for?
Necessary Cookies allow us to offer you the best possible experience when accessing and navigating through our Site and using its features. For example, these Cookies let us recognise that you have created an account and have logged into that account to access the content.
Functionality Cookies let us operate the Site and our Products in accordance with the choices you make. For example, we will recognise your username and remember any customisations you make to the Site for future visits.
These Cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Site. These Cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Site.
Social Media Cookies
Third-party Cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Site, use our Products or share content, by using a tagging mechanism provided by those social networks. These Cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the User.
What are your cookie options?
If you don't like the idea of Cookies or certain types of Cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Please note, however, that if you delete Cookies or do not accept them, you might not be able to use all of the features our Site and Products offer.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our Products and Services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its Service providers.
When you purchase something from our store we collect the personal information you give us such as your name, address and email address. When you provide us with such information you are also giving consent for us to collect and use that data for that specific purpose of completing the transaction, fulfilling your order and communicating with you about the purchase.
During the process of registration, unlocking, licence validation, logging in, Product updates or upgrades, and during the provision of technical support, Vochlea may collect and use personal and technical information (“Usage Data”) for the improvement of our Products and Services, Product maintenance, and for the validation of adherence to our End-User Licence Agreement (“EULA”).
Training Data Sharing
On first use of the Software a User is given the option to permit “Training Data” sharing with Vochlea. Training Data is the discrete data created when training a new trigger or when recording input pitch for note fixing using the note collector.
The purpose of such data collection is for the improvement of the Software. Any Training Data, provided to the Company will always be stored and used with anonymity and in accordance with applicable governing law.
We do not capture, log or record any vocal or microphone data outside of the two training processes (adding a trigger and restricting notes using the note collector).
A User can change their preference for sharing Training Data at any time within the Software by using the following process:
If you sign up to our mailing list you we will collect your name and email address. In doing so you will have declared consent and opted in to targeted marketing communications.
You may withdraw your consent for these marketing communications at any time by contacting us at firstname.lastname@example.org, by writing to us at Vochlea Music, K103, The Biscuit Factory, 100 Drummond Road, London, United Kingdom, SE16 4DG, or by clicking on the ‘unsubscribe’ link on any such email communication.
We do not intentionally gather personal information from users who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: email@example.com
To the extent Vochlea will process personal data, it will comply with its obligations under applicable data protection law and GDPR.
You have the following rights with respect to the personal data we hold about you:
To opt-out of data held in relation to use of the Product you will need to first terminate your licence subject to the process laid out in the EULA. We may continue to use anonymised data after you deactivate your account.